faqs
Frequently Asked Questions
Book on our official website
FAQs
Everything you need to know before
your arrival in Roma Nueve Dos
Here you will find a summary of the most frequently asked questions you may have about Hotel Roma Nueve Dos
What is the check-in and check-out schedule?
Check-in is available from 3:00 PM. Check-out must be done before 11:00 AM. If you need to adjust these times, we recommend contacting us in advance at reservaciones@romanuevedos.com or at +52 556 216 7982 to verify availability.
Does the hotel have free WiFi?
Yes, Roma Nueve Dos Hotel offers free WiFi in all areas of the property, including the suites and common spaces. The connection is available throughout your stay at no additional cost.
What types of suites do you have available?
We have five categories of suites designed to offer an intimate and elegant experience: Junior Suite, Deluxe Junior Suite, Deluxe Suite, Superior Suite, and Presidential Suite. All rooms are exclusive for two people and have WiFi, air conditioning, heating, TV, minibar, safe, capsule coffee maker, hairdryer, and welcome amenities. Some suites also include a kitchenette or bathtub.
Does the hotel offer airport transportation service?
Yes, Roma Nueve Dos Hotel offers a private transfer service to and from the Benito Juárez International Airport in Mexico City (AICM), located approximately 11 km from the hotel. This service has an additional cost. Please check availability and rates when booking or by contacting us directly.
Does the hotel allow pets?
Unfortunately, Roma Nueve Dos Hotel does not allow pets on its premises. We ask for your understanding and remain at your disposal for any other inquiries related to your stay.
How can I get the best price for my reservation?
The simplest and most advantageous way to book is to do it directly through our official website romanuevedos.com. By booking through direct channel, you will have access to the best guaranteed price and exclusive conditions that you will not find on other platforms. For any questions prior to your reservation, please write to us at reservaciones@romanuevedos.com or call us at +52 556 216 7982.
